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BSS Services

Proven AI Capabilities
for Intelligent Business Operations

Embed AI, GenAI and agentic AI capabilities across business workflows to 
improve decisions, drive productivity and scale results with control.
Let's Talk

Drive Business Impact with
Enterprise-Grade AI

AI Consultancy
Helping organisations assess readiness, prioritise use cases, define governance and operating models, and shape pragmatic AI roadmaps before committing to platforms or delivery.
GenAI Enablement
GenAI enablement embeds generative AI safely into business workflows, improving productivity and insight by connecting models to trusted enterprise data with clear controls.
Copilot Experience Design
Role-based copilot experiences are designed around real workflows, enabling teams to access insights, guidance and automation naturally within existing enterprise systems.
Prompt Engineering
Structured prompt design and response controls guide AI behaviour, ensuring consistent, predictable outputs aligned to business context, risk boundaries and organisational standards.
RAG Architecture Design
RAG architectures ground AI responses in approved enterprise data sources, improving accuracy, relevance and compliance while preventing uncontrolled or hallucinated outputs.
Tool & LLM Selection
Independent advisory supports selection of GenAI tools and language models based on security, cost, performance, compliance needs and deployment constraints.
Pilot Deployments
Controlled GenAI pilots validate value quickly through limited scope deployments, clear success criteria and governance, enabling confident decisions before broader rollout.
AI Frameworks & Models
AI frameworks standardise how AI is governed, built and scaled, defining lifecycle stages, decision gates and accountability to enable consistent, controlled enterprise adoption.
AI & Cloud Architecture Advisory
AI and cloud architecture advisory ensures AI workloads are deployed securely and cost-effectively on compliant cloud foundations, supporting controlled pilots and future scalability.
Agentic AI Enablement
Agentic AI enables controlled autonomous systems that plan and act across workflows, with defined guardrails, oversight and accountability to manage risk and trust.

Our Expertise

From Insights to Action
AI capabilities that embed intelligence into decisions, workflows and systems, enabling teams to act with clarity while maintaining governance, accountability and oversight.
Informed Decisions with Speed
Improve the quality and confidence of decisions by embedding AI into business context, policies and data - not isolated analytics that lead nowhere.
Repeatable, Scalable AI Capabilities
Establish shared frameworks, operating models and platforms that mature over time so AI capabilities can be reused and scaled across functions as business grows.
Controlled AI Autonomy
Introduce AI agents within clearly defined boundaries while retaining human judgment and control over critical business decisions.
Faster Value Realisation
Accelerate time-to-value by progressing from agile AI pilots and controlled PoCs to production-ready use cases, avoiding stalled experimentation and indefinite proof cycles.

Expertise you can rely on Our Success Stories

Enabling Unified, Data-Driven Sales

Problem
Customer and sales data was fragmented across legacy systems, forcing sales teams to manually sift through reports, spreadsheets and notes to prepare for meetings. This slowed response times, reduced productivity and limited data-driven engagement.
Solution
Built a unified, scalable data platform to consolidate customer and sales data across systems and eliminate operational silos. Integrated AI-powered analytics directly into the CRM environment through a natural-language sales copilot, enabling sellers to access real-time customer insights using simple voice or text queries. Automated data pipelines and real-time analytics replaced manual data preparation, enabling instant access to relevant insights via Microsoft Fabric and Azure AI.
Outcomes
Data-Driven Customer Engagement
Real-time insights enabled faster responses and more consistent, insight-led customer interactions
Sales Productivity & Responsiveness
Dramatically reduced preparation time for sales engagements by providing instant access to relevant customer insights.
Sales call preparation reduced from
4 hours to 40 minutes.
Scalable, AI-Ready Data Foundation
Established a flexible, future-ready data architecture capable of supporting advanced analytics and AI use cases.

Enabling Leading Enterprises Globally

Why Work With Us?

ISO 27001 Certified
We adhere to the industry best practices for enterprise-grade governance and ensuring data protection across all engagements.
Proven Cross-Country Delivery Expertise
We specialise in delivering complex, multi-country services to large enterprises spread across diverse organisational environments.
Commercial Understanding
We understand the commercial priorities and business needs critical for your organisation’s growth.
Integrated Value Offering
We combine products, services and deep industry knowledge to deliver cohesive, outcome-driven solutions.
Subject Matter Expertise
You gain access to a strong network of experienced Subject Matter Experts across multiple industries worldwide.
Extended Technology Team
We are more than just a tech services provider; we become your extended technology team that reduces complexity and delivery risk.

Embark On Your AI Digital Transformation Journey

Share your business challenges and goals with us. We’ll partner with you to design and implement a practical, scalable path that delivers measurable outcomes.
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