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Microsoft Expertise

‍Powering Intelligent
Connected Enterprise Execution

Build and operationalise intelligent enterprise capabilities across customer operations, data and AI - securely, cohesively and at scale.
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Internationally Accredited

Enabling Leading Enterprises Globally

Microsoft Dynamics 365

Enabling Intelligent Business and Customer Transformation

An integrated customer and revenue operations platform, Microsoft Dynamics 365 enables you to
better manage sales, marketing, customer & field services with AI assistance.
Sales Enablement & Revenue Execution
Customer Insights & Intelligence
Customer Service & Support Operations
Field Service & Connected Operations

Sales Enablement &  
Revenue Execution

Deals
Closed
Empower sales teams with intelligent, connected sales operations that drive predictable growth and execution discipline at scale. Dynamics 365 Sales connects account intelligence, pipeline management and guided execution, helping teams focus on the right opportunities at the right time with confidence.
Unified pipeline visibility and revenue forecasting
Intelligent deal prioritisation and account insights
Guided sales execution and next-best actions
Faster, more consistent revenue outcomes
Let's Talk

Customer Insights
& Intelligence

75%
Time Saved
Create a unified, real-time understanding of customers across channels, interactions and touchpoints. Dynamics 365 Customer Insights brings behavioural, transactional and engagement data together to deliver actionable intelligence that informs sales, service and engagement decisions.
A single, trusted view of the customer
Real-time behavioural and engagement insights
Segmentation and intelligence-driven activation
More relevant, timely customer interactions
Let's Talk
Total Members
9.6
k
Visitor this month
927
k
Engagement Rate
17
k
Total Sales
$
36
k

Customer Service &  
Support Operation

40%
Reduction
Deliver consistent, high-quality service experiences across channels while improving operational efficiency and control. Dynamics 365 Customer Service enables intelligent case management, streamlined service workflows and connected agent experiences that scale without sacrificing accountability.
Intelligent case routing and resolution
Omnichannel service delivery at scale
Improved agent productivity and service quality
Governed, auditable service operations
Let's Talk

Field Service &
Connected Operations

14%
Productivity
Extend service excellence beyond the contact centre into field and on-site operations. Dynamics 365 Field Service connects scheduling, asset data, technician workflows and customer history to deliver efficient, reliable field execution.
Intelligent scheduling and dispatch optimisation
Connected technician workflows and mobile execution
Proactive, asset-driven service models
Improved first-time fix rates and service outcomes
Let's Talk
Microsoft Power Platform

Process Digitisation &
Automation Enablement

We enable you to digitise processes, automate workflows and build applications at speed using Microsoft Power Platform, extending core systems while maintaining governance, control and operational integrity across the enterprise.
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02
03
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Low-Code Application Engineering

Design and deliver enterprise-ready applications that address specific operational needs while adhering to performance, security and scalability requirements.

Workflow Automation & Orchestration

Automate end-to-end processes across systems, teams and approvals, ensuring consistent, rule-driven execution from idea to outcome.

Business Process Digitisation

Transform fragmented, manual activities into connected digital workflows embedded directly into day-to-day operations.

Governance-First Enablement

Establish guardrails for access, data usage, approvals and auditability so low-code innovation scales safely across the enterprise.

Business-IT Co-Creation Models

Enable structured collaboration between business teams and IT, allowing rapid innovation while maintaining architectural integrity and control.
Microsoft Fabric

The Unified Data &
Analytics Foundation

Enterprise intelligence is only as strong as the data foundation beneath it. Enabling organisations to move from fragmented data efforts, Microsoft Fabric establishes a unified data and analytics foundation that brings ingestion, engineering, analytics and intelligence together enabling governed, insight-driven and AI-ready decision-making at enterprise scale.
Unified Customer & Operational Intelligence
A consistent, 360-degree view of customers and business context across channels, touchpoints and systems.
Unified Customer & Operational Intelligence
Unified Customer & Operational Intelligence
Unified Customer & Operational Intelligence
Business
Information
Data
Applications
Infrastruture
Consistent Logic
Data Engineering
Enterprise Performance
Business Insight
Data Assets
Analytics
Insight Generation
$
3.2
k
Spent this month
Data History
Data Preparation
Data Structure
Azure AI Foundry

Enterprise AI Execution

Azure AI Foundry enables organisations to move beyond isolated AI pilots to secure, governed and scalable AI execution, providing a unified foundation for building, orchestrating and operating enterprise AI and generative AI solutions at scale.
Enterprise AI & GenAI Application Development
Build and operationalise AI & GenAI powered applications and agent use cases that integrate into enterprise workflows and decision-making.
Model Orchestration & Deployment
Manage, deploy and scale multiple models across use cases with consistent controls, performance management and lifecycle oversight.
Responsible AI & Governance by Design
Embed security, policy controls, auditability and ethical safeguards directly into AI development, ensuring compliance and trust from day one.
Enterprise-Grade Monitoring & Control
Continuously monitor AI behaviour, performance and impact, enabling controlled optimisation and confident scaling across the organisation.
Co-Pilot Studio

The Experience Layer
of Enterprise AI

Copilot Studio enables organisations to embed AI copilots directly into daily work delivering value that users can see, trust and act on. This is done through conversational, workflow-embedded intelligence that translates data and models into practical, actionable experiences for employees and customers across the enterprise.
Enterprise Copilot Design & Deployment
Design and deploy role-specific AI copilots for employees and customers that support decision-making, task execution and guided interactions across business functions.
Conversational AI & Intelligent Interaction
Enable natural language interfaces that allow users to interact with systems, data and processes conversationally, reducing friction and improving adoption.
Workflow-Embedded Intelligence
Embed copilots directly into business workflows, enabling AI-driven guidance, actions and recommendations at the point of work.
Governed Copilot Behaviour & Control
Apply enterprise controls, policies and oversight to copilot behaviour, ensuring AI interactions remain secure, auditable and aligned with organisational guardrails.
From Platform to Execution

How It All Works Together

Microsoft platforms work best as a connected execution stack, not isolated capabilities. Together, they link operations, data, AI and automation into a continuous flow from insight to action across the enterprise.
Run the Business

Business operations are executed across sales, service and field teams with shared context and connected workflows, creating a single operational truth.

Accelerate Execution

Processes are digitised and automated to remove friction, extend operations and ensure work moves faster without compromising control.

Unify Intelligence

Operational and analytical data is brought together into a governed foundation, enabling consistent insight and a shared view of performance.

Operationalise AI

Intelligence is transformed into production-grade AI governed, monitored and ready to scale across real enterprise use cases.

Deliver AI into Work

AI is embedded directly into daily workflows and conversations, turning insight into action at the moment decisions are made.

Why Work With Us?

ISO 27001 Certified
We adhere to the industry best practices for enterprise-grade governance and ensuring data protection across all engagements.
Proven Cross-Country Delivery Expertise
We specialise in delivering complex, multi-country services to large enterprises spread across diverse organisational environments.
Commercial Understanding
We understand the commercial priorities and business needs critical for your organisation’s growth.
Integrated Value Offering
We combine products, services and deep industry knowledge to deliver cohesive, outcome-driven solutions.
Subject Matter Expertise
You gain access to a strong network of experienced Subject Matter Experts across multiple industries worldwide.
Extended Technology Team
We are more than just a tech services provider; we become your extended technology team that reduces complexity and delivery risk.

Embark On Your AI Digital Transformation Journey

Share your business challenges and goals with us. We’ll partner with you to design and implement a practical, scalable path that delivers measurable outcomes.
Begin Now
CRM & Commercial Excellence
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Data
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AI / Agentics
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Cloud
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Custom Development
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Contact Us
Our Offices
United States
Global Headquarters
1016 N Highland Ave, Arlington Heights, IL 60004, USA
Saudi Arabia
Regional Headquarters - MENA
Office 20, 3rd Floor, Salah ud Din Ayubi Road, Sulimaniyah, Riyadh, KSA
United Arab Emirates
Silicone Park 3025 A - Dubai - United Arab Emirates
Delivery Center
Pakistan
6, 7 Commercial A, Block A Khayaban e Amin, Lahore
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